Return Policy

Self-Serve Return Conditions

At This Week in the Park, we’ve made our return process straightforward and easy to manage. Before initiating a return, please review the following conditions to ensure your item is eligible:

Return Eligibility

  1. Condition: Items must be in new, unused condition with original tags attached.
  2. Timing: Returns must be initiated within 5 days of delivery.
  3. Exceptions:
    • Customized or personalized items cannot be returned.
    • Discounted or sale items are final and non-returnable.

Refund Details

  • Refunds will be issued to the original payment method.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs.

How to Use the Self-Serve Return Feature

  1. Log Into Your Account: Visit our website and log in to your customer account.
  2. Locate Your Order: Go to the "Orders" section in your account dashboard and find the relevant order.
  3. Request a Return: Click the "Request Return" button next to the order.
  4. Select Items: Choose the item(s) to return and select a reason from the dropdown menu.
  5. Generate a Return Label: Follow the prompts to create and print your return label.
  6. Prepare Your Package:
    • Repack the item(s) securely in their original packaging.
    • Ensure all tags are attached.
  7. Attach the Label: Affix the printed label to the package.
  8. Ship Your Return: Drop off your package at your nearest carrier location.

After Shipping

Once we receive and process your return, we’ll send you a confirmation email. Refunds typically take 5-7 business days to appear on your account.

Need Assistance?

If you experience any issues during the return process, please reach out to our customer support team.

We value your satisfaction and are here to ensure your shopping experience is seamless!